Face negotiation theory was conceived by Stella Ting-Toomey in 1985 to explain how people from different cultures manage rapport and disagreement. It treats face, a person's self-image when communicating with others, as a universal phenomenon found across cultures, and it describes facework as the set of communicative behaviors a person uses to save or restore their face once it has been threatened during a conflict. Because people frame the meaning of face and enact facework differently from one culture to the next, the theory offers a cross-cultural framework for examining facework negotiation, and Ting-Toomey's own version of the theory divides most of these cultural differences along Eastern and Western lines.
Facts
Core Claima cross-cultural framework to understand how people from different cultures manage rapport and disagreements via face and facework 1 Connections
Associated With
Stella Ting-Toomey's face-negotiation theory uses the individualism-collectivism cultural dimension as its central explanatory variable for how members of different cultures manage conflict and face concerns.
Sources
1. Wikipedia: Face negotiation theory
Introduction, purpose sentence
to understand how people from different cultures manage rapport and disagreements
Introduction, origin sentence
conceived by Stella Ting-Toomey in 1985
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