Consumer psychology, also studied under the name consumer behaviour, is the branch of psychology that studies individuals, groups and organizations in their purchase, use and disposal of goods and services. It examines how consumer emotions, attitudes and preferences affect buying behavior, and how external cues such as visual prompts, auditory signals and tactile feedback shape those responses. The field emerged in the 1940s and 1950s as a distinct sub-discipline of marketing and has since become an interdisciplinary social science drawing on psychology, sociology, social anthropology, ethnography, ethnology, marketing and economics, particularly behavioral economics, investigating both individual qualities such as demographics, personality and lifestyle and social influences ranging from family and friends to broader society, including brand-influencers and opinion leaders.
Facts
Disputed
Key DebateEarly consumer research was criticized for relying on descriptive case studies with little methodological rigor, which pushed the field toward the mathematically oriented behavioral-science methods of psychology, sociology and anthropology, a shift still visible in debate over how best to model an inherently unpredictable consumer. 1 Central QuestionConsumer psychology studies individuals, groups and organizations and all activities associated with the purchase, use and disposal of goods and services, including how emotions, attitudes and external cues shape buying behavior. 1 Connections
Includes
Source Blissful ignorance effect (Wikipedia)
Source Overchoice, Wikipedia
Source Wikipedia: Decoy Effect
Source Wikipedia: Denomination effect
Source Diderot effect (Wikipedia)
Source Overchoice, Wikipedia
Source Psychological pricing - Wikipedia
Source Wikipedia: SnackWell effect
Sources
1. Wikipedia: Consumer behaviour
Wikimedia FoundationLead section (Wikipedia article title Consumer behaviour)
Consumer behaviour is the study of individuals, groups, or organisations and all activities associated with the purchase, use and disposal of goods and services.
Origins of consumer behaviour section
At the end of the 1950s, two important reports criticised marketing for its lack of methodological rigor, especially the failure to adopt mathematically-oriented behavioural science research methods.
View the Source Wikipedia: Decoy Effect
WikipediaIncludes: Decoy Effect, CategoriesQuote, Includes: Decoy Effect, Categories
Wikipedia article 'Decoy effect' is filed under Category:Consumer behaviour.
View the Source Wikipedia: Denomination effect
Wikimedia FoundationIncludes: Denomination Effect, CategoriesQuote, Includes: Denomination Effect, Categories
Wikipedia article 'Denomination effect' is filed under Category:Consumer behaviour.
View the Source Overchoice, Wikipedia
Includes: Overchoice, Categories
Wikipedia article 'Overchoice' is filed under Category:Consumer behaviour.
Includes: Choice Overload, Categories
Wikipedia article 'Overchoice' is filed under Category:Consumer behaviour.
View the SourcePsychological pricing - Wikipedia
Includes: Psychological Pricing, CategoriesQuote, Includes: Psychological Pricing, Categories
Wikipedia article 'Psychological pricing' is filed under Category:Consumer behaviour.
View the Source Blissful ignorance effect (Wikipedia)
Includes: Blissful Ignorance Effect, CategoriesQuote, Includes: Blissful Ignorance Effect, Categories
Wikipedia article 'Blissful ignorance effect' is filed under Category:Consumer behaviour.
View the Source Diderot effect (Wikipedia)
Includes: Diderot Effect, CategoriesQuote, Includes: Diderot Effect, Categories
Wikipedia article 'Diderot effect' is filed under Category:Consumer behaviour.
View the Source Wikipedia: SnackWell effect
Wikimedia FoundationIncludes: SnackWell Effect, CategoriesQuote, Includes: SnackWell Effect, Categories
Wikipedia article 'SnackWell effect' is filed under Category:Consumer behaviour.
View the Source Reader Challenges (0)
No disputes yet. Spotted an error or a better source? Open the first one.
Sign in to dispute this or suggest a correction.